When will I receive the door code to the cabin? Do I need a key?Posted by Chris Allen | 0 Comments
Approximately 2 weeks before you arrival we will send you a web link to access our guest portal with a username and password. This will contain a lot of necessary info about the cabin you are staying in. It will also contain driving directions and other helpful information about how things work in the cabin. Be sure you do not miss reading this! Be sure to save the login information. You will be lost without it!
The door code and alarm code will be sent via email early in the morning on the day of your arrival. If you have not received our email on the morning of your arrival by sunrise, please check your junk email folder first. If it is not there please call or text us and we will send it again.
All of our cabins use keyless door locks which operate using a 4 digit code unique to your reservation. This code is time controlled and will only work during your scheduled time at our property. If you arrive early and try to use the code it will not work until on or after your scheduled arrival time. Door codes are only operational during your stay, until shortly after your scheduled departure time. Then the code is auto-deleted before the next guest arrives. This ensures no previous guest has the door code to the cabin after their stay has ended.